Northern Radiator Product Warranty Information
2-YEAR LIMITED WARRANTY
Northern Radiator warrants its Charge Air Coolers, Heavy Duty Truck and Bus Radiators, and A/C Condensers for a period of two (2) years or 250,000 miles, whichever occurs first to be free of defects in materials and workmanship. This limited warranty is from the date of installation and applies only to the following Northern Radiator series part numbers:
- 23XXXX Series Radiators
- 22XXXX Charge Air Cooler
- 92XXXXX Series A/C Condensers
These products are governed by the same processes and procedures as noted in our 1-Year Limited Warranty statement.
2-year limited warranty effective on all products purchased as of 8/1/19.
1-YEAR LIMITED WARRANTY
Our 1-Year Limited Warranty covers all Northern Radiator product.* Select products have a 2-Year Limited Warranty as noted.
Northern Radiator warrants its products for a period of one (1) year from the date of installation, to be free of defects in materials and workmanship.*
Any product to be submitted for warranty consideration will require a Northern Radiator issued Returned Merchandise Authorization (RMA), a copy of the Northern Radiator invoice, and a copy of the work order noting the date, the part number, and for radiators, the proper coolant mixture used at the time of installation. All products submitted for warranty consideration are at the sole discretion of Northern Radiator’s Returns Department. Warrantied product will be credited to your account. Northern Radiator’s Returns Department will provide the requirements and any additional information necessary to process your warranty claim as well as instructions on the routing of the product based on the nature and/or details of the specific product for warranty consideration.
Northern Radiator has no obligation for reimbursement of labor or material charges for product replacement, removal, installation, related parts, components, or any subsequent expenses that are incurred. Should overheating, engine or transmission damage or failure occur, Northern Radiator will not consider an offset for any expense.
This limited warranty is void if the product is subjected to misuse, neglect or misapplication. The warranty is void if installation error, installation damage or operating conditions provide an environment causing damage, corrosion or blockage, or limits the performance of the product. Any unauthorized attempt to modify or repair a Northern Radiator product voids this warranty.
Northern Radiator’s products should not be installed in any cooling application where the warning lights and/or gauges have been made inoperative or are ignored during operation. These devices warn the operator of pending overheating conditions or failure long before internal engine damage occurs. Failure to monitor engine cooling performance is considered to be operator neglect and is not a basis for warranty.
This warranty gives you specific legal rights which vary from state to state. Northern Radiator does not grant or authorize any person or business to assume, express, or imply responsibility other than those stated in this limited warranty.
| *Excluded from our 1-Year Limited Warranty are any products which are not a finished and/or a complete assembly such as a Radiator Core or a Custom Radiator Kit. For components which require further manufacturing or welding, Northern Radiator warrants that these products will meet the specifications of the ordered or described product and be free of defects in materials and workmanship for its intended use. Northern Radiator does not warrant or imply warranty on these components as they are completed and finished for use by further manufacturing processes outside of Northern Radiator’s control. |
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